FAQ
How long does it take to ship?
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Orders will usually ship out within 2 weeks of purchase. This is dependent on the amount of orders I receive so I may take longer depending on the amount.
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Do you ship internationally?
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Yes as long as the shipping fee is paid
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Can I get a refund or an exchange or damaged products?
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Our policy lasts for 30 days from the day it was shipped. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For more information please contact us at kikimon09@gmail.com or @top.bwead on instagram and we will get to you asap.
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How is shipping calculated?
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It goes by flat rates, for international shipping,
Zone 1 -> Malaysia & Brunei
Zone 2 -> Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
Zone 3 -> Australia, Japan, New Zealand & rest of the world